Privacy Policy

Introduction

1. Purpose

1.1 This Privacy Policy explains how chickenroad-2.co.uk (“Website”) collects, uses, stores, and protects the personal information of players and visitors.
1.2 We are committed to safeguarding your privacy and ensuring that your personal data is processed in compliance with the UK General Data Protection Regulation (UK GDPR).

2. Scope

2.1 This Privacy Policy applies to all users located in the United Kingdom who access or use our Website and services.
2.2 By using the Website, you consent to the practices described in this Privacy Policy.

Data Controller Information

3. Details

3.1 The data controller responsible for your personal information is:
Chicken Road 2 UK
Website: chickenroad-2.co.uk
Email for privacy inquiries: [email protected]

3.2 You may contact us regarding any questions or concerns about this Privacy Policy.

Types of Data We Collect

4. What We Collect

4.1 Personal Data: Name, email address, and any information voluntarily provided when contacting us.
4.2 Technical Data: IP address, browser type, operating system, device information, and general usage patterns.

5. When We Collect Data

5.1 Data is collected when you browse the Website, interact with the Game, or contact us directly.
5.2 Please note that it is not possible to register on our Website.

How We Collect Data

6. Methods

6.1 Direct Collection: Information you provide voluntarily when communicating with us.
6.2 Automated Collection: Through cookies, analytics tools, and similar technologies.
6.3 Third-Party Sources: Occasionally, we may receive technical data from trusted partners who assist in delivering our services.

Purposes and Legal Basis for Processing

7. Why We Process Data

7.1 To operate and provide access to the Website and Game.
7.2 To communicate with players and respond to inquiries.
7.3 To improve performance, user experience, and security.
7.4 To comply with legal obligations.

8. Legal Grounds

8.1 Consent: When you voluntarily provide personal data.
8.2 Contractual Necessity: To provide the services you request.
8.3 Legal Obligation: To comply with applicable laws.
8.4 Legitimate Interests: To maintain and improve our services.

How We Use Collected Data

9. Usage Purposes

9.1 Delivering access to the Website and Game.
9.2 Communicating with users about inquiries or updates.
9.3 Improving and personalising the Website experience.
9.4 Providing security monitoring and fraud prevention.
9.5 Complying with legal and regulatory requirements.

Sharing Data with Third Parties

10. Conditions for Sharing

10.1 We may share your personal data with trusted service providers who help us operate the Website.
10.2 Data may also be shared with authorities if legally required.

11. No Sale of Data

11.1 We do not sell or trade your personal data to third parties.

International Data Transfers

12. Transfers

12.1 If data is transferred outside the United Kingdom or the European Economic Area, appropriate safeguards such as Standard Contractual Clauses will be applied.

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Data Retention Periods

13. Duration of Storage

13.1 We retain personal data only as long as necessary for the purposes described in this Privacy Policy.
13.2 Data may be kept longer if required by legal obligations.

Data Processors and Authorised Personnel

14. Access Control

14.1 Access to personal data is strictly limited to authorised staff and service providers.
14.2 All external processors are contractually bound to maintain confidentiality and comply with data protection requirements.

User Rights

15. Your Rights Under UK GDPR

15.1 Right to Access: Obtain a copy of your personal data.
15.2 Right to Rectification: Correct inaccurate or incomplete data.
15.3 Right to Erasure: Request deletion of your personal data.
15.4 Right to Restrict Processing: Limit the use of your data.
15.5 Right to Data Portability: Request your data in a machine-readable format.
15.6 Right to Object: Object to processing based on legitimate interests.
15.7 Right to Withdraw Consent: Withdraw consent at any time where consent is the basis for processing.

Exercising Your Rights

16. How to Submit a Request

16.1 You may exercise your rights by contacting us at: [email protected].
16.2 To protect your data, we may request proof of identity before processing your request.

Cookies and Tracking Technologies

17. Use of Cookies

17.1 The Website uses cookies to improve functionality, enhance user experience, and analyse traffic.
17.2 Cookies may include session cookies, preference cookies, and analytics cookies.

18. Managing Cookies

18.1 Users may manage or disable cookies through browser settings, although some features of the Website may not function properly without them.

Security Measures

19. Protection of Data

19.1 We use technical measures such as encryption, firewalls, and secure servers to protect data.
19.2 Organisational measures, including staff training and internal policies, ensure data security.

Policy Updates

20. Changes to this Privacy Policy

20.1 We may update this Privacy Policy from time to time.
20.2 Any changes will be effective upon publication on the Website. Continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

Right to File a Complaint

21. Complaints Procedure

21.1 If you have concerns about how your personal data is handled, please contact us first at [email protected].
21.2 You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).